Clear rules for a clinical-professional platform.
These policies explain how Floor Notes handles memberships, personal information, nursing content, local hospital material, accessibility and service concerns.
Privacy Policy
How account, billing, support and limited usage information is handled.
Read policy ↗ POLICYTerms of Use and Membership
The contract governing access to floornotes.org and member tools.
Read policy ↗ POLICYSubscription and Billing Policy
Renewals, payment failures, plan changes and group seats.
Read policy ↗ POLICYRefund and Cancellation Policy
Cancellation timing, access after cancellation and Australian Consumer Law rights.
Read policy ↗ POLICYClinical Safety and Disclaimer
The intended use, clinical limits and responsibilities attached to nursing tools.
Read policy ↗ POLICYContent Governance and Editorial Policy
Source selection, status labels, review, correction and withdrawal.
Read policy ↗ POLICYHospital and Local Policy
How National Core and verified local hospital content are separated.
Read policy ↗ POLICYCookie and Analytics Policy
Necessary cookies, optional analytics and payment-site boundaries.
Read policy ↗ POLICYSecurity and Responsible Disclosure
Security controls, user responsibilities and vulnerability reporting.
Read policy ↗ POLICYAccessibility Statement
The accessibility target and how to request assistance.
Read policy ↗ POLICYAcceptable Use and Copyright Policy
Permitted professional use, account integrity and content licensing.
Read policy ↗ POLICYComplaints and Feedback Policy
How service, billing, privacy, accessibility and clinical-content concerns are handled.
Read policy ↗ POLICYNurse Contributor Policy
Rules for submitting ideas, corrections and resources without confidential information.
Read policy ↗Floor Notes policies govern this website and its content. They do not replace a health service’s legislation, enterprise requirements, clinical policies, procedures, escalation pathways or employment directions.