{"id":27,"date":"2026-08-14T15:39:36","date_gmt":"2026-08-14T15:39:36","guid":{"rendered":"https:\/\/healthcarenotes.org\/?page_id=27"},"modified":"2026-08-14T15:39:36","modified_gmt":"2026-08-14T15:39:36","slug":"policies","status":"publish","type":"page","link":"https:\/\/healthcarenotes.org\/?page_id=27","title":{"rendered":"Floor Notes Policies"},"content":{"rendered":"\t\t<div class=\"fn-public-page fn-policy-hub\">\n\t\t\t<header class=\"fn-page-hero\"><span>POLICIES AND GOVERNANCE<\/span><h1>Clear rules for a clinical-professional platform.<\/h1><p>These policies explain how Floor Notes handles memberships, personal information, nursing content, local hospital material, accessibility and service concerns.<\/p><\/header>\n\t\t\t<div class=\"fn-policy-grid\">\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/healthcarenotes.org\/?page_id=28\"><span>POLICY<\/span><h2>Privacy Policy<\/h2><p>How account, billing, support and limited usage information is handled.<\/p><b>Read policy \u2197<\/b><\/a>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/healthcarenotes.org\/?page_id=29\"><span>POLICY<\/span><h2>Terms of Use and Membership<\/h2><p>The contract governing access to floornotes.org and member tools.<\/p><b>Read policy \u2197<\/b><\/a>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/healthcarenotes.org\/?page_id=30\"><span>POLICY<\/span><h2>Subscription and Billing Policy<\/h2><p>Renewals, payment failures, plan changes and group seats.<\/p><b>Read policy \u2197<\/b><\/a>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/healthcarenotes.org\/?page_id=31\"><span>POLICY<\/span><h2>Refund and Cancellation Policy<\/h2><p>Cancellation timing, access after cancellation and Australian Consumer Law rights.<\/p><b>Read policy \u2197<\/b><\/a>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/healthcarenotes.org\/?page_id=32\"><span>POLICY<\/span><h2>Clinical Safety and Disclaimer<\/h2><p>The intended use, clinical limits and responsibilities attached to nursing tools.<\/p><b>Read policy \u2197<\/b><\/a>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/healthcarenotes.org\/?page_id=33\"><span>POLICY<\/span><h2>Content Governance and Editorial Policy<\/h2><p>Source selection, status labels, review, correction and withdrawal.<\/p><b>Read policy \u2197<\/b><\/a>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/healthcarenotes.org\/?page_id=34\"><span>POLICY<\/span><h2>Hospital and Local Policy<\/h2><p>How National Core and verified local hospital content are separated.<\/p><b>Read policy \u2197<\/b><\/a>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/healthcarenotes.org\/?page_id=35\"><span>POLICY<\/span><h2>Cookie and Analytics Policy<\/h2><p>Necessary cookies, optional analytics and payment-site boundaries.<\/p><b>Read policy \u2197<\/b><\/a>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/healthcarenotes.org\/?page_id=36\"><span>POLICY<\/span><h2>Security and Responsible Disclosure<\/h2><p>Security controls, user responsibilities and vulnerability reporting.<\/p><b>Read policy \u2197<\/b><\/a>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/healthcarenotes.org\/?page_id=37\"><span>POLICY<\/span><h2>Accessibility Statement<\/h2><p>The accessibility target and how to request assistance.<\/p><b>Read policy \u2197<\/b><\/a>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/healthcarenotes.org\/?page_id=38\"><span>POLICY<\/span><h2>Acceptable Use and Copyright Policy<\/h2><p>Permitted professional use, account integrity and content licensing.<\/p><b>Read policy \u2197<\/b><\/a>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/healthcarenotes.org\/?page_id=39\"><span>POLICY<\/span><h2>Complaints and Feedback Policy<\/h2><p>How service, billing, privacy, accessibility and clinical-content concerns are handled.<\/p><b>Read policy \u2197<\/b><\/a>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/healthcarenotes.org\/?page_id=40\"><span>POLICY<\/span><h2>Nurse Contributor Policy<\/h2><p>Rules for submitting ideas, corrections and resources without confidential information.<\/p><b>Read policy \u2197<\/b><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<section class=\"fn-policy-note\"><b>Clinical authority remains local.<\/b><p>Floor Notes policies govern this website and its content. They do not replace a health service\u2019s legislation, enterprise requirements, clinical policies, procedures, escalation pathways or employment directions.<\/p><\/section>\n\t\t<\/div>\n\t\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-27","page","type-page","status-publish","hentry"],"brizy_media":[],"_links":{"self":[{"href":"https:\/\/healthcarenotes.org\/index.php?rest_route=\/wp\/v2\/pages\/27","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/healthcarenotes.org\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/healthcarenotes.org\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/healthcarenotes.org\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/healthcarenotes.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=27"}],"version-history":[{"count":0,"href":"https:\/\/healthcarenotes.org\/index.php?rest_route=\/wp\/v2\/pages\/27\/revisions"}],"wp:attachment":[{"href":"https:\/\/healthcarenotes.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=27"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}